Privacy Policy

Welcome to “The Five Star Card.” We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website or purchase our products. It also explains your rights under applicable laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment information, and other data provided during the checkout process.
  •  Device Information: IP address, browser type, device ID, and operating system.
  • Usage Data: Pages visited, links clicked, time spent on our site, and other interactions.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment processing and delivery.
  • Customer Support: To respond to inquiries, provide customer service, and offer technical support.
  • Marketing: To send promotional materials, special offers, and other information that may interest you. You can opt out at any time.
  • Website Improvement: To analyze usage data to improve our website’s functionality and user experience.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with third parties for the following reasons:

  •  Service Providers: We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering products.
  •  Legal Requirements: We may disclose your information if required by law, or in response to legal processes, such as a court order or subpoena.
  •  Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Your Rights

Depending on your location, you may have the following rights under CCPA and GDPR:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You can opt out of the sale of your personal information (if applicable) or unsubscribe from marketing communications.
  • Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA or GDPR.

To exercise these rights, please contact us at:info@thefivestarcard.com

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. International Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

8. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us at info@thefivestarcard.com, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: info@thefivestarcard.com